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Singapore
Scope of business: Southeast Asia
Add.: 12 Marina Boulevard, #16-06, Marina Bay Financial Centre, Tower 3 Singapore 018982
For Business Cooperation:65-63291117
Local Customer Service Hotline:800-860-0028
Mail:singaporebd@unionpayintl.com
Fax:65-65383353
If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.
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Hong Kong, China
Scope of business:Hong Kong SAR & Macau SAR, South Asia
Add.: 20/F., Bank of East Asia Harbour View Centre, 56 Gloucester Road, Wanchai, Hong Kong
For Business Cooperation:852-36522600
Local Customer Service Hotline: 800-967-222
Mail:hongkong@unionpayintl.com
Fax: 852-36522699
If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.
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Middle East
Scope of business: Middle East, West Asia, Pakistan, Turkey
Add.: Office309, Building 10, Dubai Internet City, Dubai, UAE. P.O Box:501900
For Business Cooperation:00971-45684385
Local Customer Service Hotline:800-044-49630
Mail:middleeast@unionpayintl.com
If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.
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South Korea
Scope of business: South Korea
Add.: East Tower 16F, Mirae Asset CENTER1, 26 Eulji-ro 5-gil, Jung-gu, Seoul
For Business Cooperation: 82-2-64882888
Local Customer Service Hotline: 001-800-800-95516 (Korea Telecom supplier); 002-800-800-95516 (DACOM supplier only)
Fax: 82-2-64882884
Mail:korea@unionpayintl.com
If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.
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Japan
Scope of business: Japan, Mongolia
Add.: Toranomon Hills Mori Tower 21F, 23-1 Toranomon 1 cho-me, Minato-ku, Tokyo, Japan 105-6321
For Business Cooperation:81-3-6731-1100
Local Customer Service Hotline:0034-800-800-287(Please contact us using above local toll-free numbers with local numbers.)
Mail:jppr@unionpayintl.com
Fax: 81-3-6731-1990
If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.
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Taiwan China
Scope of business: Taiwan, China
For Business Cooperation: 86-21-20265730
Local Customer Service Hotline (landline call only): 008-0080095516
Local Customer Service Hotline (phone call only): 008-01863287
Mail:twbd@unionpayintl.com
If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.
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Kazakhstan
Scope of business: Central Asia & Caucasia
Add.:050059, Republic of Kazakhstan, Almaty city, Bostandyk district, Al-Farabi av. 17/1, Nurly-Tau Business center, 5Б block, 7th floor, office premise №17
For Business Cooperation:7-7273115641
Mail:centralasia@unionpayintl.com
If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.
UnionPay International Co., Ltd.
HQ
Address: Building B, Poly Plaza, No.6 Dongfang Road, Pudong New District, Shanghai, China
Tel:86-21-20265666
Fax:86-21-20265959
Shenzhen Data Center
Address: 19/F, 20/F, China Life Insurance Building, 123 1st Fuhua Street, Futian District, Shenzhen, Guangdong, China
Tel:86-755-33021010
For frequently asked questions, please click “Help Center”. If you have any other questions concerning card usage, please dial 95516 or our overseas hotlines.